--- TIC-TECH message:
> -----Original Message-----
> From: McNamee, Judy
> Sent: Monday, November 13, 2000 9:21 AM
> To: A & S Receptionist
> Subject: Email Alert - Please READ CAREFULLY!
>
> Please forward the following message to all district email users:
>
> There will be a temporary interruption in the ability to send email from
> seattleschools.org or cks.ssd.k12.wa.us accounts from outside the
> district.
>
> Please READ this message CAREFULLY to determine if your email will be
> affected. Call the Help Line ONLY if this message does not cover your
> situation.
>
> Who is affected -
> District staff who use OWA (Outlook Web Access) from a computer that is
> NOT connected to the district network
> District staff who use POP3 or IMAP mail from a computer that is NOT
> connected to the district network
> (If you don't know whether you use one of these methods, you probably are
> not affected.)
>
> Who is NOT affected -
> District staff using OWA (Outlook Web Access) from a computer in a
> district school or administrative building
> District staff using Outlook from a computer in a district school or
> administrative building
> District staff using VAX email
> District staff using PINE email on cks
> District staff using POP3 or IMAP mail with cks as a server from a
> district school or administrative building
>
> Why is this happening?
> Email spammers have used district mail servers to forward their email. By
> hijacking someone else's mail server, they disguise the origin of their
> unwanted messages and make them difficult to stop. They are able to do
> this when an email server allows relaying of mail that originates outside
> the server's domain. Because this has happened, many organizations on the
> Internet may refuse to accept mail from the district's domain. Information
> Services will reconfigure cks within the next 24 hours to prevent relaying
> so that spammers can no longer use it.
>
> Why are district staff affected?
> When district staff send mail from outside the district, cks is relaying
> their mail. Once we shut down relaying from outside the district, cks will
> no longer relay that mail.
>
> How will the problem be fixed?
> Information Services is researching a number of ways to authenticate
> district users so that we can relay their mail, while still blocking
> unauthorized mail. We will provide specific information once we have
> selected a solution.
>
> How can affected staff send email in the interim?
> POP3 and IMAP users with the necessary technical knowledge can reconfigure
> their accounts to send mail via their ISP account rather than their
> district account. There is no immediate and simple fix for OWA users.
> However, most OWA users probably have an email account as part of their
> ISP accounts and could use those accounts to send email in the interim.
>
> How long will this interruption last?
> We hope to have a solution by mid-week. We will provide further
> information as soon as it is available.
>
> Thanks,
> Judy
>
> ------------------------------------------------------
> Judy McNamee
> Manager, Computer Operations
> Seattle Public Schools
> Voice: 206-252-0306
> Fax: 206-252-0301
> jmcnamee@seattleschools.org
> -------------------------------------------------------
>
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