--- TIC-TECH message:
> > -----Original Message-----
> > From: McNamee, Judy
> > Sent: Tuesday, April 10, 2001 4:48 PM
> > To: A & S Receptionist
> > Subject: More Info on Expanded Virus Protection
> >
> >
> > I've been contacted by a number of email users with questions about the
> > expanded virus protection we'll be installing at the district email
> > gateway. Here is additional information that will clarify some of the
> > questions.
> >
> > The most important point is that most email users won't be affected by the
> > expanded protective measures. Email with the kinds of attachments that
> > will be deleted or quarantined is a relatively small percentage of the
> > district's mail. If you are affected, the message you receive will explain
> > what happened and what steps you may need to take.
> >
> > Answers to specific questions:
> >
> > 1. What about specific types of files, such as .dwg, .pdf, or files
> > created by PageMaker?
> > The earlier email listed all the types the gateway will delete,
> > quarantine, or scan. If your particular file type wasn't listed, it will
> > not be deleted, quarantined, or scanned.
> >
> > 2. The email mentions that files with .com extensions will be deleted.
> > Does that mean that Internet URLs ending in .com will be deleted?
> > No, only attached files with the .com extension will be deleted. URLs
> > won't be affected. The gateway will detect whether or not there is an
> > attachment. It won't rely on text contained in the email.
> >
> > 3. How do I zip an attachment?
> > To "zip" a file is to compress it. There are a number of tools available.
> > The one I'm most familiar with is WinZip. You can download it from
> > http://www.winzip.com. If you are sending or receiving Word documents,
> > Excel spreadsheets, or PowerPoint presentations, you won't need to zip the
> > attachments. In other words, most email users won't need to deal with
> > zipping and unzipping attachments.
> >
> > 4. How will I know what to do to retrieve an attachment?
> > If you receive an email whose attachment has been quarantined, the email
> > will instruct you how to have the attachment forwarded to you. We'll make
> > the process as automated as possible.
> >
> > 5. What do I do with a "defanged" attachment?
> > A "defanged" attachment is one with an unlisted or unknown file type.
> > Because it is an unknown quantity, it needs to be examined by the user's
> > antivirus software before being opened. The message you receive will
> > contain complete instructions telling you how to access the attachment.
> >
> > Thanks,
> > Judy
> >
> > ------------------------------------------------------
> > Judy McNamee
> > Manager, Computer Operations
> > Seattle Public Schools
> > Voice: 206-252-0306
> > Fax: 206-252-0301
> > jmcnamee@seattleschools.org
> > -------------------------------------------------------
> >
-- Mark Ahlness mahlness@cks.ssd.k12.wa.us Arbor Heights Elementary School- End TIC-TECH message. To join, leave, or visit the message archive, go to Tic-Tech on the Web: http://fp.seattleschools.org/fpclass/tic-tech/
This archive was generated by hypermail 2b29 : Mon Apr 16 2001 - 11:07:27 PDT