Tic-Tech: Tech Forum Minutes September 2001

From: Woodcock, Lesley (LWoodcock@seattleschools.org)
Date: Tue Oct 09 2001 - 15:19:09 PDT

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    Seattle Public Schools
    Technology Forum
    September 27, 2001

    Minutes

    Call to Order
    Charlie Walker called the meeting to order at 4:10 p.m. Charlie made brief
    introductions of John Rowlands, Director of Information Services, and Manny
    Ovena, Project Manager for the Technology Levy.

    U-Wired - Damien Koemans
    Damien manages the U-Wired program for the University of Washington.
    U-Wired is a partnership between the UW, SPS, and SCCD to support technology
    in the schools. It is a cost effective solution to having technical support
    at the school site. The techs are $5,000 per student, 10 hours per week,
    for an entire year.

    U-Wired students work well with Network Analysts, and have the ability to
    work with staff and teachers one-on-one. Techs are available to help
    teachers become more comfortable with technology in their classrooms.

    Gatewood Elementary is interested in finding out when they will be getting
    their U-Wired student for which they applied. Damien does the interviewing
    and placements in the schools.

    If you are interested in getting a U-Wired student at your school or have
    any questions about the program, please email Charlie Walker at
    chwalker@seattleschools.org.

    Microsoft Family Technology Night- Kristin Kappl
    Kristin Kappl is the Microsoft Territory Manager for the K-12 Schools in
    Washington.

    Family Technology Night is a Technology Night that Microsoft completely
    sponsors, it is a school/community outreach program targeted at the parents.
    Does not specifically focus on MS technology, it talks about operating
    systems, printers, etc. The only requirement is that a site have a
    coordinator to coordinate the event. If you are interested, please email
    Kristin Kappl at
    kkappl@microsoft.com <mailto:kkappl@microsoft.com> .

    MCTN Microsoft Classroom Teacher Network - Kristin Kappl
    This is on the Microsoft.com/education link off the MS website. The MCTN
    site features lesson plans, curriculum, speakers, put together by a
    corporate group that tries to make the software usable in the classroom.

    Kristin has 20 Teaching and Learning CD's that include fun curriculum and
    lesson plans - cross platform, for W98 or better.

    Education Road Show - Kristin Kappl
    The Education Road Show is on Friday, October 5th, at 9:00 a.m. This is an
    education specific road show, which will feature educational products.
    Directions to the Education Road Show are available on the website.

    Software Licensing - Kristin Kappl
    Microsoft has made some changes to licensing. The Microsoft Select
    Agreement has changed, effective February 2002, is transitioning into a new
    program called software assurance. The annual cost that you pay up front
    will allow schools to stay current. If you are considering any upgrades,
    there is still the opportunity to purchase Upgrade Advantage until February
    28, 2002.

    There is a new program called School Agreement 3.0. New version allows
    unbundled product selection. There is also a student option component
    available to students under School Agreement 3.0.

    Kristin is willing to set up a NetMeeting to discuss licensing for Seattle
    employees who are interested. Please email kkappl@microsoft.com
    <mailto:kkappl@microsoft.com> if you are interested.

    Technology Levy Update - Manny Ovena
    Manny provided the Tech Levy update. The brochure was distributed and
    reviewed. The highlighted schools are completed. This summer we went
    through a series of schools, getting them on the LAN and getting their new
    phones installed. A fiber optic WAN is currently being installed. We just
    selected a vendor to help us install the fiber optic network. The schedule
    is to have the new WAN in place by the end of next school year.

    Graham Hill is concerned because they have problems getting an outside line
    with the new telephones. Manny explained that after the fiber optic voice
    and data network is installed, it will be easier for employees to get an
    outside line.

    Greg Doud asked questions about the phones for John Hay. He is concerned
    because of the cost of putting the phone on the teacher's desk. Manny and
    the principal have worked out a cost-free alternative that may work for Hay.

    Teacher Computer Deployments - Manny Ovena
    When will the laptops be deployed to the teachers? After a common platform
    is established and the support issues are ironed out, then the deployments
    will start. School representatives were concerned about the issue of a
    common platform, and requested that teacher computers may be deployed on a
    school-by-school basis. Information Services in the planning stages for
    deploying teacher computers. It is likely that they will be desktops rather
    than laptops. Attendees expressed that laptops need to be deployed to all
    the teachers so that they are mobile and can go with the teacher.

    Manny anticipates that by the next meeting he will have more information to
    share and a prototype of the teacher tools to be installed in the
    workstations.

    SIS STARS Update - Barbara Lippke/Marjorie Mills
    The STARS project is the new Student Information System which is currently
    in the development stages. Marjorie Mills, Barbara Lippke, and Mary Brown
    from the project team were present. Marjorie provided an update on the
    technology. Information Services is currently in the planning stages for
    the new Student Information System. A new platform has not yet been decided
    upon, however, options are being explored. The project team is trying to
    identify the core things that schools use the current system for, and
    specifications for the new system. The project team is hoping to release an
    RFP by December 2001 or January 2002, review proposals in the Spring 2002,
    make a vendor selection and prepare to deploy by Fall 2003.

    On Monday, October 1, 2001, an invitation will be sent to schools and
    principals, requesting input from the schools on the new Student Information
    System. Barbara requested that any interested parties who would like to
    participate in being a focus group, should inform their principal on Monday.

    If you have any ideas that you would like to share with the project team,
    please email the project. All thoughts and ideas will be given
    consideration.

    Email Update- Manny Ovena
    Two brochures were handed out to the group.

    The goal of the Microsoft Outlook email deployments is to connect all
    District employees to a common email system. 37 schools are on Outlook and
    there are about 18 schools that are almost deployed. There is an initiative
    this Fall to get caught up with the Tech Levy schedule. Trying to implement
    email immediately after the WAN and LAN are in.

    The Outlook Deployment Team has been working on adjusting the processes, to
    make the process flow more smoothly at the school. Working on creating an
    email account for every employee at every school and then ask the principal
    for authorization to unlock accounts.

    Account request forms should be sent to Information Services, AC-350, ATTN:
    Mary Baker.

    Schools that need training can have on-site training in Microsoft Outlook.
    Wing Luke is experiencing problems and requested training on-site.

    School Technology Plans - Bryce Nelson
    Bryce Nelson provided an update on the Technology Plans. There are 11
    master teachers at Instructional Technology, including: Carl Shutoff, Cheryl
    Bohn, Dwight Harris, Eric Caldwell, Gary Cranston, Grace Dublin, Janice
    Johnson-Palmer, Juli Swinnerton, Peter Klein, Roberta Johnson, and Rosalind
    Wise, whose task is to help all the schools finish writing their Technology
    Plans. 41 schools have completed their Technology Plans. Bryce hopes to
    get all of the Technology plans completed by Winter 2002. The second task
    of the master teacher is to assist the school staff to integrate the new
    technology in the curriculum. Next Spring, master teachers will begin
    conducting pilots on the teacher computers to be rolled out next year.

    Question: Are the library computers calculated in the student to computer
    ratio?
    Answer: Yes, they are. The library is a classroom and needs to be included
    in the Tech Plans.

    Bess Proxy Update - April Johnson
    The Law, and District policy, says that we must use a filter on the
    Internet. We are currently using Bess Proxy. After things settle down we
    will see if there are better filtering options on the market. John Rowlands
    will ask for volunteers to assist in reviewing filtering options.

    Question: How should we filter?
    Answer: It is possible to filter differently at the secondary and the
    elementary levels. However, we need to ensure that additional flexibility
    does not require an inordinate amount of staff support.

    Question: What is the policy on site-based proxy servers?
    Answer: Not every school can afford it, the process to make that possible
    is still in the works.

    There is a new Bess system that is 3 to 4 times faster. There are currently
    4 Bess servers, and much more activity.

    Virus Update - April Johnson
    When you get email delivered to MS Exchange from outside the district, any
    executable files have been stripped from the email message. If you really
    need the file that was kept by the server, follow the steps outlined in the
    email attachment to request that the file be sent to you.

    A computer can get a virus from a file share, email communications and also
    from websites. Nimda was the most recent virus that infected the school
    district. Unless you have Norton or Command antivirus software on the
    machine, you may not know that there is a virus on the machine.

    April requested that all servers have virus protection on them, and also
    requested that responsible school staff perform the Windows and IIS updates
    and make sure that the servers have up to date software and patches. This
    will help prevent viruses from infecting the server.

    Internet Slowness - April Johnson
    The bottleneck used to be Bess. Now it is the T1 line, because many more
    schools have been added to the network.. We lowered the priority of file
    transfers and installing software from across the network to keep the
    Follett system and other systems running smoothly. There are currently 8
    zones in the District, through which the traffic flows, these measures will
    make Web performance and Library access faster.

    Support Update - Charlie Walker
    Several of the Network Analysts are now Dell certified. Please call the
    Helpdesk and get a ticket number if you need your machine serviced. Please
    do not call Dell directly for support with computers.

    Charlie redistributed the 3-tier Support Memo outlining support for the
    desktops in the District. The District will be moving to Windows 2000
    really soon.

    In about one month, edumail clients (which most teachers use for email) will
    be moved to the seattleschools domain. When the teachers are moved to the
    seattleschools domain, they will be notified. You most likely will not
    notice any difference in the performance of the site, but the domain name
    will change from Montana to Seattleschools.

    Any problems in the field, please report them to the Helpdesk via phone or
    email. Information Services will dispatch a Network Analyst.

    Standards -John Rowlands
    Information Services is continuing to work with schools and staff
    departments to develop District-wide technology standards. Technology
    standards reduce costs, reduce support requirements, increase reliability,
    increase availability, increase 'portability' for teachers/staff/students,
    etc. The bottom line is that schools save money and staff is happier and
    more productive. As the standards are developed they are posted on the
    inside.seattleschools.org web site.

    Next Meeting
    The next Technology Forum is scheduled for Thursday, October 25, 2001 from
    4:00 PM until 6:00 PM at the A&S Auditorium. Charlie requested volunteers
    for student activities. Agenda items for the next forum should be sent to
    chwalker@seattleschools.org.

    Adjourn
    The meeting was adjourned at 6:10 PM.

    ***************
    Submitted to Tic-Tech By:

    Lesley Woodcock
    Systems Support Trainer
    Information Services Helpdesk
    252-0333
    LWoodcock@seattleschools.org

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