Tic-Tech: dealing with problems

From: Mark Ahlness (mahlness@cks.ssd.k12.wa.us)
Date: Mon Dec 11 2000 - 22:29:56 PST

  • Next message: McNamee, Judy: "Tic-Tech: dealing with problems"

    --- TIC-TECH message:
    Hi all,
    For the last three days the pop mail server for cks has not been able to
    send mail out of the cks domain. This happened for two weekends in a row
    before. I've reported it on Monday mornings, and it's been fixed.

    This weekend I noticed the problem again, but did not report it. Tonight
    I waste an hour composing emails that are bounced back to me. This means I
    can't use Netscape's email program to send. So I'm sending this message
    using Pine - a couple of tic-tech messages and personal responses are
    waiting in my popmail "drafts" folder. Heck, maybe I'm the only one
    experiencing this problem, I dunno ... I figured someone else would have
    reported it by now (Monday evening), or it would have been detected and
    fixed.

    The point is, if you notice a problem with your email, report it to the
    help desk, tic-tech, whatever. Don't assume someone else has noticed and
    is taking care of things. You are probably not alone. Thanks - Mark

    ps - if you notice ANY problems with tic-tech, please let me know right
    away.

    Mark Ahlness
    mahlness@cks.ssd.k12.wa.us
    Teacher, grade three at:
    Arbor Heights Elementary School
    http://www.halcyon.com/arborhts/

    - End TIC-TECH message. To join, leave, or visit
      the message archive, go to Tic-Tech on the Web:
      http://fp.seattleschools.org/fpclass/tic-tech/



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