-tictech message:
on 3/19/02 9:17 PM, Mark Ahlness at mahlness@halcyon.com wrote:
> -tictech message:
>
> Hi all,
> We made a bad software purchase, and I'm looking for suggestions. Here's
> the deal: Last June we purchased site licenses for Type to Learn
(Sunburst,
> $699) and Zoo Zillions (Broderbund, $499). We finally just got our
network
> and client machines together enough to consider installing the software.
> And, as you may have guessed, we realized we should have bought network
> versions, NOT site licenses. Same price on either. We bought the
software
> from Learning Services - you know them, I'm sure.
>
> Their response has been to deny our request to exchange site licenses for
> network versions. One of our staff members has hung on like a bulldog,
> talking to everyone in the company she could reach. For several days. No
> dice.
>
> We don't have any more money. Individual installations of the software
will
> not do. Any ideas? Thanks! - Mark
>
> Mark Ahlness
> mahlness@halcyon.com
> The Earth Day Groceries Project
> http://www.earthdaybags.org
> Arbor Heights Elementary School
> http://www.halcyon.com/arborhts
>
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> the message archive, go to tictech on the Web:
> http://www.earthdaybags.org/tictech/
Find out if they have an upgrade price that is less than full purchase cost.
Then go hat in hand to your PTA or whatever and see if they will help. I
really doubt that you can get any exchange at this late date in particular
if there has been a version upgrade in the interim.
Software purchases need to be carefully planned with future needs in mind.
cheers!
Currie
buck63@attbi.com
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