RE: tictech: the truth about printers

From: Rockwell, Neil (nrockwell@seattleschools.org)
Date: Mon Dec 09 2002 - 11:10:41 PST

  • Next message: Fisher, Devin: "RE: tictech: the truth about printers"

    -tictech message:

    This is interesting that IS is "frowning" upon sharing printers. The
    possibility of viruses are given as the problem. I would like to see some
    data from Symantec or Mcaffee regarding the danger of viruses exploiting
    printer shares. I did search their sites and found nothing. I believe that
    there may be some confusion between printer shares and "open shares" of
    drives and folders. In the latter there are well known dangers, but with
    printer shares, I don't believe there are any inherent virus risks.

    It is difficult for cash strapped schools too afford the quantities of jet
    direct connected printers, especially laser printers, in the quantities that
    schools need. With 40+ classrooms at Mercer, can you imagine the expense of
    40 laser printers with print servers?

    As it is I have 17 network laser printers and large quantity of ink jet's
    and non network laser printers that I share out. It is true that inkjets
    currently are cheap to purchace and expensive to operate. I am of the
    opinion that all classrooms need to have their own printer. Affording it is
    problem. Locating networked laser printers which several classes can print
    to is a stop gap solution.

    I have several "zones" where classrooms and offices do this. I have a Hp
    Laser printer with an external print server in the staff lounge. It is
    quasy secure for confidential printing, but not completely secure. It is
    for only staff printing, not student printing. I have set up the main
    office with it's own network laser printer for all the computers there. The
    computer lab where I have my office also serves as a area laser printer. It
    does take some management and what if the door is locked? 12 of our
    classrooms have network laser printers and the teachers kindly share with
    other classrooms.

    There are problems.
    One is that someone has to manage the printer, keeping it full of paper and
    managing the output, sorting and caring for it. This is no small task.

    Another is finding locations for these area printers. What teacher wants
    students coming in to their classroom all through the day, looking for their
    printing, interupting the teacher when it isn't there because they dont
    really know exactly what printer they sent it, or some other student from
    some other class took it.

    If there is a paper jam or some other error, 20 or 30 printjobs can
    accumulate and who is going to sort them out? Once a kid hit the print
    button on the browser and sent 120 sheets of paper through the printer. The
    expense of printing consumables is a tech budget buster and a solutions
    needs to be found.

    Not having printers in the classroom reminds me of the years I taught in
    schools where there was only one phone on the whole floor and you stood in
    line at lunch to return someones call. The logic then was that it was
    cheaper to share phones rather then give everyone their own. Now we know
    that each classroom requires their own phone. Printers in the classroom is
    a similar issue.

    Classrooms are important enough to have their own printers and we just need
    to figure out how to afford it.

    PS: Mark, you asked how to access a shared printer from a CWS computer. The
    major restriction on shared printing here is that you can not share a
    printer from a CWS box. You can access a shared printer though. Issues
    are:

    1)Regarding the cross domain printing issue, I understand that you have had
    your CWS rollout. Did the district leave your old domain intact? I was
    under the impression that they want to move schools over to the SSD Domain
    at the time of the CWS rollout. Apparently not. The problem with printing
    across domains are the "Trusts". The district, for security reasons, limits
    or mosty denies Trust relationships between networks. Without this in place
    you are not likely to be able to print across domains.

    2)Win2K sometimes balks at accessing printers shared from a Win98 PC. I
    have puzzled it out with and without sucess. Certain Xerox and Lexmark
    lasers balk while most Hp's do it with good results. I believe it's due to
    the design of the drivers. Win 98 computers print more easily to printers
    shared from Win2K boxes.

    3)You should install, on the host computer, all the necessary drivers for
    all the expected OS's that may print to it. . This is the neatest method.
    With Hp printers and many others, any computer that accesses the shared
    printer receives the drivers from the host computer and off it goes. Some
    printers, such as the Epson 900N that many TLP Grant awardee's recieved need
    the drivers individually installed on every computer that want to print to
    it.

    On Win2K boxes, such as the CWS computers, this requires "Local" admin
    rights. On Non CWS computers, such as the Levy Dell's or really any other
    Win2K box, the school's ET should know the local admin password enabling
    them to install drivers and what have you. Schools control what software
    goes on these computers.

    I reccomend that schools limit Win2K local admin access to the ET's
    regarding what software goes on their computers. As the numbers of
    computers grow in the school, the ET's will be faced with the same issues
    that have forced the limits on the CWS computers- too many computers for the
    limited tech support staff. I have about 300 I personally maintain and need
    to control the software to prevent problems. I'm very flexible, yet there
    are some limits.

    Neil Rockwell
    Technology Coordinator
    Asa Mercer Middle School
    nrockwell@seattleschools.org

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