-tictech message:
Hi Joshua,
Getting a priority system sounds like a good idea. I usually handle tasks
in
the order received, with some exceptions. The old story of being asked for
help in the hallway or given little scraps of paper gets really old after a
while. My solution was to create web based forms where the staff submit
service requests and student account changes or creation.
To Request Computer Service Mercer staff go to:
http://www.seattleschools.org/schools/mercer/tech/compservreq.htm
To Request Student Account management Mercer staff make the request at:
http://www.seattleschools.org/schools/mercer/tech/networkactreq.htm
I receive the forms in my email and I usually address the issues in the
order in which I receive the request.
Neil Rockwell
Technology Coordinator
Asa Mercer Middle School
nrockwell@seattleschools.org
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